Step 4: Discuss and complete 'Future care planning in care homes – talking & making a plan'

The following guidance provides a conversation model to follow when having your future care planning conversations (REDMAP), and a set of future care planning questions to enable you to make a plan with residents, their families and friends.

Work through each REDMAP step before asking the future care planning scenario-based questions. Both are important and should be followed in this order. Using the REDMAP conversation model and the questions in this way will help you make a shared plan after your future care planning discussion. This will ensure everyone is prepared to make a plan which is appropriate and reflects the circumstance and wishes of the resident. Do not ask the future care planning questions without preparing yourself, the resident and their family first. For this reason, the form with the future care planning questions should not be posted to families to complete or given to them without first having a future care planning conversation.

There are two versions of this guidance:

• a version for your discussions with the care home residents, and their families or friends (Step 4.1, previously referred to as Document 3)
• a version for your discussions with families and friends of residents who do not have capacity (Step 4.2, previously referred to as Document 4)

Use the most appropriate version of the REDMAP model (illustrated below) to guide your conversation and then move on to the future care planning questions to start to make a plan.