Accessibility | Right Decisions

We want all visitors to this website and app to find helpful information.

We try to make our site easy to use and accessible by including:

alternative text
subtitles for media content (where appropriate)
easier-to-read colours

This means you should be able to:

navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader such as JAWS, NVDA and VoiceOver.

This guide provides more information about using screen readers and other accessibility aids.

AbilityNet has advice on making your device easier to use if you have a disability.

We also use plain English in our website and app text. This makes the information easy to understand. However, some more complex medical terms and explanations have been retained for accuracy.

Technical accessibility

In accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, this website is compliant with the Web Content Accessibility Guidelines version 2.1

Links to external resources

This website and app sometimes send you to other websites. These are made by other people, not us. We cannot promise that those websites will always be easy for everyone to use.

However, we have checked all the decision‑making tools we share to make sure they are accessible. You can see the result of our check written next to each tool’s title in this part of the website and app.

Content not within the scope of the accessibility statement

The Right Decisions platform has a content management system. It links to external providers. So, some content may not be accessible yet.

We guide and support content providers. This helps them make all content on the websites and apps accessed through the Right Decisions platform simple and accessible to all users. Content providers must ensure the content meets WCAG 2.1.

PDFs and other documents

We help content providers using the Right Decisions platform. We guide them to ensure their new PDFs and Word docs meet accessibility standards.

What we are doing to improve accessibility

We are always checking and improving the Right Decision Service to make it easier for everyone to use. Some of the changes we make include:

using colours that are safe and easy to see on the website
adding helpful text to pictures when needed
adding clear titles to links when needed
making sure it is clear what happens when you click on a link
making sure the main parts of each page are easy to find
making sure the writing is clear and easy to read.

Reporting accessibility problems

We are always trying to make the Right Decisions platform easier for everyone to use.

If you spot a problem that is not shown on this page, or if you think we are not meeting accessibility rules, please contact: his.decisionsupport@nhs.scot

Support for people with accessibility needs

AbilityNet is a UK charity. It offers free advice to ensure that digital info is accessible to all. Their My Computer, My Way section has support for learners with vision, hearing, cognitive and motor needs.

AbilityNet also produce factsheets. They explain how to make tech easier for people with dyslexia, dementia, or learning difficulties.