Patients who have not responded to primary care treatment – refer via SCI Gateway.
Patients with ongoing hearing loss after treatment of the otitis externa – refer via SCI Gateway.
Patients who have developed an associated cranial nerve palsy(normally facial nerve) - refer same day to the Emergency Department with an email to ENT@borders.scot.nhs.uk.
Patients who are systemically unwell – refer same day to the Emergency Department with an email to ENT@borders.scot.nhs.uk.