How to Refer Patients – Emergency, Urgent and Routine
|
Emergency To be seen in < 72 hours |
Urgent To be seen within 4 weeks |
Routine referrals |
Information/advice only, or requests to expedite existing referral |
| Telephone | SCI-gateway (Urgent) | SCI-gateway (Routine) |
Emergency Contact Numbers (patients that need to be seen within 72 hours)
Borders Eye Centre sees patients by appointment only. Patients are referred and an appropriate appointment is booked or advice given over the phone. The clinic does not have the capacity to accept "walk-ins".
Monday to Thursday 08:30 until 16:30 01896 826759 (Borders Eye Centre)
Monday to Thursday 16:30 until 08:30 0131 536 1000 (Switchboard at the Royal Infirmary, ask for on call ophthalmologist)
Friday to Monday 08:30 until 08:30 0131 536 1000 (Switchboard at the Royal Infirmary, ask for on call ophthalmologist)
All referrals require details of an eye examination including intra-ocular pressure and relative afferent pupillary defect.
Ophthalmology presentations and suggested referral urgency guidance
The table below has been developed as a tool to assist with ophthalmology referrals. However, diagnoses are not absolute and if there are atypical features, please contact the emergency contact numbers above.
| Condition | Route of referral | Additional Information |
| Painful red eye | ||
| Angle closure glaucoma | SCI-gateway (Routine) | |
| Iritis | SCI-gateway (Routine) | |
| Scleritis | SCI-gateway (Routine) | Consider oral NSAID |
| Episcleritis | Manage with topical lubricants and oral NSAIDs – refer if not settling | |
| Keratitis – bacterial, HSV, marginal | SCI-gateway (Routine) | |
| Corneal ulcer | SCI-gateway (Routine) | |
| Recurrent erosion syndrome | Manage with topical lubricants. May need a course of chloramphenicol ointment to treat a flare-up. Refer if not settling | |
| Trauma | ||
| Corneal foreign body | Send patient to A&E | |
| Blunt trauma | Send patient to A&E | |
| Penetrating eye injury/globe rupture | Send patient to A&E | |
| Chemical injury |
Immediate irrigation in primary care by GP/optometrist/A&E |
|
| Retro-orbital haemorrhage | Send patient to A&E | |
| Eyelid laceration | Send patient to A&E | |
| Corneal abrasion |
Manage in primary care (chloramphenicol ointment QDS 1 week) Use of lubricants following the abrasion is important to prevent recurrent erosion syndrome |
|
| Welders flash | Consider optometrist management | |
| Non-painful red eye | ||
| Subconjunctival haemorrhage | No need to refer. These can take a few weeks to resolve. Are they on warfarin/anticoagulants? BP? | |
| Dry eye |
Manage in primary care Regular lubricants |
|
|
Conjunctivitis – viral, allergy, bacterial |
Manage in primary care | |
| Lid swelling/involvement | ||
| Pre-septal cellulitis | SCI-gateway (Routine) |
Need not be referred Could be managed in community |
| Orbital cellulitis | SCI-gateway (Routine) | See section on orbital cellulitis |
| Dacrocystitis | SCI-gateway (Routine) | See section on dacrocystitis |
| Herpes Zoster Ophthalmicus | SCI-gateway (Routine) | Need not refer unless eye is involved (red, painful, decreased vision) |
| Ectropion, entropion | SCI-gateway (Routine) |
Routine plastics clinic Refer if patients would consider surgical treatment |
| Suspected SCC/BCC | SCI–gateway (Urgent) | |
| Chalazion/cyst | SCI-gateway (Routine) |
Manage in primary care Need not be referred unless not resolving and patient would consider surgery Regular lid hygiene measures as initial management |
| Blepharitis |
Manage in primary care Lid hygiene |
|
| Neuro- ophthalmology | ||
| Temporal arteritis | SCI-gateway (Routine) |
Refer to ophthalmology only if visual symptoms are present otherwise referral is to Rheumatology Check ESR/CRP. Start oral prednisolone |
| Nerve palsy without red flags (see diplopia algorithm) | SCI-Gateway (Urgent) | See also diplopia |
| Optic neuritis | SCI-gateway (Routine) | |
|
Disc swelling/ suspected idiopathic intracranial hypertension |
SCI-gateway (Routine) | |
| Pre-existing/worsening adult squint | SCI-gateway (Routine) | |
| Other Retinal pathology | ||
| Hypertensive retinopathy | SCI-Gateway (Urgent) | Please also refer to GP for measurement/management of blood pressure |
| Choroidal naevus | SCI-Gateway (Urgent) | Initially monitor by optometrist – only refer if suspicious features |
| Suspected melanoma | SCI-Gateway (Urgent) | |
| Acute vision loss | ||
|
Vein occlusion |
SCI-Gateway (Urgent) | Please address cardiovascular risk factors |
|
Artery occlusion |
Phone call | Please address cardiovascular risk factors |
| Retinal detachment | Phone call | |
|
Wet AMD |
SCI-Gateway (Urgent) | |
| Macular haemorrhage | SCI-Gateway (Urgent) | |
| Central serous retinopathy | SCI-Gateway (Routine) | |
| Cystoid macular oedema | SCI-Gateway (Urgent) | |
| Flashes floaters | ||
| Vitreous haemorrhage | Phone call | Please address diabetic control |
| Posterior vitreous detachment | Initial assessment by optometrist | |
| Retinal tear/hole | Phone call | |
| Gradual loss of vision | ||
| Cataract | SCI-Gateway (Routine) | Referral by optometrist only |
| Posterior capsular opacification | SCI-Gateway (Routine) | |
| Dry AMD | Do not refer unless for low vision clinic or eligible for sight impairment registration | |
|
Diplopia |
Please describe and highlight whether vertical/horizontal or monocular/binocular | |
| Acute 3rd Nerve Palsy | Urgent assessment in A&E | |
| Acute 4th or 6th nerve palsy | Phone call | |
| Acute painful diplopia of unknown cause | Phone call | |
| Acute painless diplopia of unknown cause | SCI-Gateway (Urgent) |
Consider referral to optometrist first |
| Chronic diplopia | SCI-Gateway (Routine) |
Consider referral to optometrist first |
| Paediatrics | ||
| Cataract in a child | Refer to Paediatric Ophthalmology in Edinburgh | |
| Suspected retinoblastoma | Refer to Paediatric Ophthalmology in Edinburgh | |
|
Neonatal conjunctivitis (within 28 days of birth) |
Refer to Paediatric Ophthalmology in Edinburgh | |
| Acute reduction in vision | Refer to Paediatric Ophthalmology in Edinburgh | |
| Squint | SCI-Gateway (Urgent) | Please include which eye, constant/intermittent, duration and age of onset, past medical history |
| Intermittent visual loss | ||
| Ocular Migraine | Manage in primary care | |
| Amaurosis fugax | Referral to neurovascular service | |
| Diabetes | ||
|
Proliferative retinopathy or maculopathy |
SCI-Gateway (Urgent) | Manage diabetic control and risk factors |
| Glaucoma / Raised IOP | ||
| Acute angle closure | SCI-Gateway (Routine) | |
| Painful with IOP > 35 | SCI-Gateway (Routine) | |
| Painless, IOP < 30 | SCI-Gateway (Routine) | |
| Painless, IOP > 30 | SCI-Gateway (Urgent) | |
| Post-operative | ||
|
Infection – suspected endophthalmitis |
SCI-Gateway (Routine) | |
| Inflammation | SCI-Gateway (Urgent) | |
| Thyroid Eye Disease | ||
| If optic nerve involvement or corneal exposure | SCI-Gateway (Urgent) | Endocrinology / GP to manage thyroid function |
| If no optic nerve involvement | SCI-Gateway (Routine) | Endocrinology / GP to manage thyroid function |