Warning

The bladder, bowel and pelvic floor health service is a multi-disciplinary team who can give specialist management to patients (male and female) with:

  • Urinary incontinence/urgency/frequency
  • Nocturne/incomplete bladder emptying
  • Functional incontinence
  • Bowel dysfunction which has not resolved with conservative management

Direct referrals can be made by GPs/ANPs, hospital consultants and urology/urogynae and colorectal oncology nurses.

Care home staff can refer patients to their named Continence Nurse advisor

Children under the age of 16 should be referred to the Community Children's Nursing Team.

Assessment

Red flags should be excluded (e.g. haematuria, pelvic mass, recurrent UTI) and referrals done via the appropriate pathway as appropriate.

Initial assessment should include:

  • Pelvic exam in women with bowel or bladder issues to look for prolapse/mass/vaginal atrophy
  • Prostate assessment in men with urinary symptoms
  • Urinalysis, U&E

Primary care management

All patients

  • Give information on healthy bowel/bladder - patient leaflet available here
  • Treat constipation/UTI if needed
  • Allow time for conservative measures/advice to work before referral

Postmenopausal women

  • If vaginal atrophy is found on examination then vaginal oestrogen should be tried for at least 6 weeks

Men with bladder dysfunction

  • Consider and treat benign prostatic hypertrophy

 

Who to refer

Patients with ongoing bladder or bowel dysfunction after red flags or acute causes have been managed and after simple conservative measures have been tried.

Refer via SCI Gateway...MTC...Continence Clinic...Bladder and Bowel Health

Please do not send paper referrals - these will be returned to the referrer and SCI Gateway referral requested.

Who not to refer

  • Housebound patients should be referred to Community nurses via Home Teams
  • Patients with stomas or urostomies, and requests for stoma/urostomy supplies should be referred to the stoma nurse specialist.
  • Patients need to be able to engage with treatment so patients with significant cognitive impairment may not be appropriate for referral. The team are happy to accept referrals for non-housebound patients where there is a carer who can supervise promotional advice as cognitive abilities allow.

Editorial Information

Last reviewed: 25/06/2025

Next review date: 01/07/2027

Author(s): Susanna Pallinder.

Version: 1.0