Excellence in care framework
Vision
Excellence in Care (EiC) provides a national approach to how all healthcare teams, both patient and non-patient facing, deliver, evidence, and assure high-quality, safe, and person-centred care.
The EiC Framework and its accompanying Quality of Care Review Guidance and the Leading Excellence in Care Education and Development Framework, sets out a clear, standards-based approach. It supports services to assess quality, identify risks and excellence, apply professional judgement, use national indicators, and embed consistent assurance processes across NHS Scotland.
EiC is not a service redesign methodology. Instead, it provides the agreed national structure, tools, data, and governance needed to deliver, evidence, assure, and continuously improve the quality of care across Scotland.
The individual tiles explore each element of the EiC Framework in more detail, providing further context, guidance and links to resources that support the assurance of high-quality, safe and person-centred care. The Putting the Framework into Practice tile contains additional resources, tools and links to related programmes that may support implementation and continuous improvement.
