Organisations use a person-centred and trauma informed approach ensuring that people are actively enabled and supported to:

participate in shared decision making at all stages of their care including pausing, changing or reversing aspects of treatment
understand the risks and benefits of any treatment and intervention in line with the current evidence base and best practice
have time for consideration and given opportunities to discuss options, raise questions or concerns
provide informed consent at key decision points in line with national
guidance¹⁸, ¹⁹
provide feedback on their care and experiences.