Staff Wellbeing and Support

GGC - Education Health and Wellbeing
NHS GGC

Looking after yourself

When you support children, young people and families, it is important to take care of your own wellbeing too. At times, you may be exposed to situations that are difficult or distressing, and this can affect how your health.

If you need support, or an opportunity to reflect, we encourage you to speak with a colleague or your line manager. Many organisations also provide staff support, so it may be helpful to ask your manager what is available.

However, we recognise that not all workplaces can offer this, so we have also included information below on external support you can access if needed.

Debriefing or Advice

NSPCC: The Helpline

The Helpline is there for any parent, carer, or professional who would like advice or has concerns for an infant, child, or family.

You can use the Helpline for advice and support around any safeguarding concerns, as well as support and advice for professionals around how to keep children safe, how to support their mental and emotional wellbeing, or advice on specific circumstances regarding children and families you support.

You can contact The Helpline by calling 0808 800 5000 from 10am – 4pm Monday to Friday or you can email help@NSPCC.org.uk at any time.

Click here for more information.

Papyrus: HopeLine247

If you are concerned that a young person is feeling suicidal, HopeLine247 advisers can support you to start a conversation about suicide and explore options of how best to support them. HopeLine247 is for any parent, carer, or professional supporting a child or young person.

You can contact HopeLine247 by calling: 0800 068 4141, texting: 88247 or emailing: pat@papyrus-uk.org.

Lines are open 24 hours every day of the year (Weekends and Bank Holidays included).

HopeLine247 also offer support directly to children and young people under the age of 35 who are experiencing thoughts of suicide.

Click here for more information.

Personal wellbeing

If you have any immediate concerns about your own physical or mental wellbeing, you should contact your GP, NHS24 or 999 if it is an emergency.

There are some other forms of support available which we have included below. 

National Wellbeing Helpline

The National Wellbeing Helpline, operated by NHS24 is a compassionate listening service for staff, which you can access whenever you need it. Your call will be responded to by a trained Psychological Wellbeing Practitioner who will provide you with a range of support. If needed, and only with your consent, you can be referred to your local staff support service for further support.

You can contact the National Wellbeing Helpline by calling 0800 111 4191, 24 hours a day, 7 days a week.

Click here for more information.

Lifelink

Lifelink can offer support to anyone who is struggling to cope with everyday stress or is feeling anxious or depressed. Issues such as debt, bereavement, addiction, self-harm/suicide and problems with relationships or family can all interfere with a persons’ quality and experience of life. Lifelink offer one-to-one counselling, wellbeing classes and helpful online resources and tools. These are free for anyone living or working in Glasgow City.

Click here for more information.

Breathing Space

Breathing Space is a confidential phoneline for anyone in Scotland over the age of 16, feeling low, anxious or depressed. You can call Breathing Space free on 0800 83 85 87 from Monday-Thursday 6pm-2am and Friday-Monday 6pm-6am.

Click here for more information.

Online resources

The National Wellbeing Hub

The National Wellbeing Hub is an evidence-based resource where you can find advice, information and support in relation to your or your teams health and wellbeing. This includes blogs, guidance, short videos, webinars and a national helpline. The hub is there for anyone working in the NHS, health and social care partnerships, the 3rd sector, education, the independent sector, and unpaid carers.

Click here for more information.

NHS Inform

NHS Inform provides health information that anyone living in or visiting Scotland can trust. This includes advice and tools to help you look after yourself, information on conditions, symptoms, causes and treatments, access health and care in Scotland and health information for Parents and Carers.

There is also specialist information to support you if you are feeling anxious, stressed, or low, having problems sleeping or dealing with grief via Mind to Mind.

Click here for more information.

TURAS Learn: National Trauma Transformation Programme

The key trauma training resources from the National Trauma Transformation Programme are openly available to support all members of the Scottish workforce. Trauma is ‘everyone’s business’ and every member of the Scottish Workforce has a role to play in understanding and responding to people affected by trauma. This looks different for different roles and staff wellbeing remains at the core of this learning.

Click here for more information.

 

Editorial Information

Last reviewed: 30/03/2026

Next review date: 30/09/2026