GGC - MSK Index
CARE Measure will be completed every 2 years service wide
All resources for CARE measure can be found here
Patient Feedback and Engagement
MSK Physiotherapy Feedback
Please ensure patient feedback posters are displayed in the departments and encourage patients to feedback using the QR code.
Patient Feedback Paper Questionnaire
If patients unable to complete QR code themselves a paper copy can be printed and submitted online by admin.
Guidance on sending link from the generic email: Patient Feedback Email Signature and Link
Add a QR code to your physiotools printouts: Patient Feedback Physiotools QR Code Guide
The online form can be found here or patients can be signposted to our NHS GG&C Website
Patients may also wish to complete a Care Opinion
Patient Complaints
For complaints that can't be resolved first line, patients can be signposted to the NHSGGC Complaints website. This can be accessed either via our website at the bottom, or the NHS GG&C website
The Complaints Procedure Leaflet can be useful to have printed to provide to patients in the department.
Patients may be signposted to our website for supported self management and self referral