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Warning

Primary care management

NICE Guidelines have stated irrigation is safe

Consider removal

  • If earwax is totally occluding the ear canal and any of the following are present: (hearing loss, earache, tinnitus, vertigo)
  • If the tympanic membrane is obscured by wax but needs to be viewed to establish a diagnosis.
  • If the person wears a hearing aid, wax is present and an impression needs to be taken of the ear canal for a mould, or if wax is causing the hearing aid to whistle.

Irrigation removal in primary care

  • Patients to use ear drops for 3–5 days initially, to soften wax and aid removal.
    • Olive oil, almond oil or sodium bicarbonate drops can be used twice daily for 3-5 days, it may take 2-3 courses of sodium bicarbonate.
    • Do not prescribe drops if you suspect the person has a perforated tympanic membrane.
  • If symptoms persist, consider ear irrigation, providing that there are no contraindications.

Ear irrigation may be possible in some practices: this is a well-established and generally safe procedure. There is a small risk of it leading to otitis externa and very rarely (1:1000 or less) of TM perforation.

Do not use ear irrigation to remove wax for people with:

  • Grommets in place.
  • Hearing in only one ear if it is the ear to be treated.
  • A history of any ear surgery (except extruded grommets within the last 18 months, with subsequent discharge from an Ear Nose and Throat department).
  • A mucus discharge from the ear within the past 12 months.
  • A history of a middle ear infection in the previous 6 weeks.
  • Cleft palate, whether repaired or not.
  • Presence of a foreign body in the ear.

Angus has open access to ear microsuction.

Referral to secondary care

Refer to ENT as agreed ENT Scotland 2018.

The current wait for removal of routine ear wax after 2 failed attempts is over 12 to 18 months.

  • 2 previous unsuccessful attempts at irrigation in primary care
  • A persisting tympanic membrane perforation or mastoid cavity
  • Significant inflammation such as otitis externa
  • Patient having had a significant previous negative experience of irrigation

A healed perforation is not a contra-indication for irrigation.

Patient information

Evidence / guidance

Editorial Information

Last reviewed: 10/01/2025

Next review date: 26/09/2026