Community Listening Service
NHS Tayside RefGuide
Warning
Who we are
- Volunteer-run service offering 50-minute, confidential listening sessions.
- A space to talk about challenges like grief, loss, relationship difficulties, stress, work, illness, caring responsibilities etc.
- Active listening, assets-based model.
- Patient is in control of subject matter – whatever they find challenging at the time.
- Flexible timing of follow up appts. (usually up to 6 max)
- Appointments usually available within a week (9-5 mon-fri) by phone or face to face in GP practice.
Who to refer
- Age 16+ and registered with an NHS Tayside GP practice
- Struggling emotionally with any challenging life situation.
- Community or outpatient (for inpatient support, contact chaplain 01382 423 110)
Who not to refer
- Those requiring a long-term befriender or practical support (see social prescribing services instead)
- Anyone actively under the influence of alcohol/drugs and requiring specialist addiction services.
- Those with severe or enduring MH diagnosis who require specialist MH input.
- Anyone actively in crisis.
How to refer
Self and clinician referrals welcome.
- 01382 423 116
- 0796 777 1941
- tay.listening@nhs.scot
- GP reception if service is present in surgery.
Alternatives to referral
If unsure if right referral, we can speak to patient and cross-refer to social prescribing, third sector services etc or back to GP if needed.