Warning

NHS Borders

For a copy of this information in another format, please telephone the service.

"Information given on this site is not meant to take the place of a talk with your doctor or health worker."

What is a Shoulder Dislocation?

The shoulder is a ball-and-socket joint. A dislocation occurs when the ball (top of the upper arm bone) pops out of the socket (shoulder blade). This can happen due to trauma like a fall, sports injury, or accident. 

  Symptoms: 

  • Sudden, severe shoulder pain 
  • Inability to move the shoulder 
  • A visibly deformed or out-of-place shoulder 
  • Swelling or bruising 

Immediate Management in Hospital

  • Assess your injury and confirm diagnosis with an X-ray 
  • Relocate (put back) your shoulder—often with sedation or pain relief 
  • Check for nerve or blood vessel damage 
  • Provide a sling and painkillers 
  • Refer you for follow-up with our orthopaedic team 

At Home Care & Recovery

Rest and Protection: Wear your sling as advised. Avoid movements that stress the shoulder. 

Pain Relief: Use paracetamol and/or ibuprofen regularly for the first few days. Ice packs (wrapped in cloth) can help reduce swelling—apply for 15–20 minutes every few hours. 

Movement: Start gentle elbow, wrist, and hand movements as soon as comfortable. Do not raise your arm above shoulder height until advised. 

Physiotherapy: 
You'll be referred for physiotherapy to help restore strength and movement. Follow the exercises carefully to prevent stiffness and reduce the risk of future dislocations. 

When to Seek Help

Contact Orthopaedics via switchboard if: 

  • Pain worsens despite medication 
  • You lose sensation or movement in your arm 
  • There’s ongoing swelling or discolouration in your hand 
  • You feel the shoulder is unstable again 

Follow-Up and What to Expect

You will receive an appointment with our orthopaedic or fracture clinic. This usually takes place within 1–2 weeks. 

At the appointment they will: 

  • Review healing with repeat X-rays if needed 
  • Assess your risk of future dislocations 
  • Advise on return to sport or work 
  • Discuss surgical options if necessary (more common in younger patients or recurrent dislocations) 

Preventing Future Dislocations

  • Complete your physiotherapy programme 
  • Avoid contact sports until cleared by your doctor 
  • Strengthen the shoulder muscles with guided exercises 
  • Be cautious with overhead lifting or pushing activities 

Editorial Information

Next review date: 19/11/2028

Author(s): McCarthy C.

Co-Author(s): Jeffs S.

Approved By: Clinical Governance & Quality