Patient information leaflets
The Team includes Specialist District Nurses, Community Staff Nurses, Assistant Practitioners and Health Care Support Workers.
The District Nurses work closely with GPs, hospitals and other community care services including Social Work.
Primary and Community Services District Nursing Service
Warning
NHS Borders Primary and Community Services District Nursing Service
The District Nursing Service provides person centred care to people over the age of 18 who are house bound due to frailty, disability or they have palliative care needs best met at home.
For a copy of this information in another format please contact your local Community Nursing Team
"Information given on this site is not meant to take the place of a talk with your doctor or health worker."
The Teams are based in your local community.
Hours of work are Monday to Friday 8.30am to 6.00pm.
Routine care is undertaken between 8.30am and 4.30pm.
Urgent care is delivered by a smaller team between 4.30pm and 6.00pm.
Contact Details for your District Nursing Team can be found through your local Health Centre
The out of hours period (weekdays 6.00pm to 8.00am and weekends) is covered by the Evening Service and Out of Hours Nursing Teams who are contactable via NHS 24 on 111.
In an emergency please call 999
For urgent care or advice, call NHS 24 on 111
We will visit you for as long as nursing care is needed. This could be until:
- The health problem we are visiting you for is resolved,
- You are able to get to your local Health Centre to see a nurse for your treatment,
- It is more appropriate for you to be cared for by someone else e.g. social care.
Visiting times cannot be guaranteed, routine visiting is between 8.30am and 4.30pm.
Visiting Professionals
Occasionally we may visit with other health care colleagues or students who are learning about community nursing. Wherever possible we will tell you before this happens.
If you are unhappy about this in any way, then please let your nurse know.
Supplies
You may need equipment, dressings or medicine. These may be supplied by your nurse or your nurse will advise where you can get them. This may be your local chemist. The chemist may be able to deliver these for you if you ask.
Comments or Questions
If you have any questions about the District Nursing Service, please speak to a member of the District Nursing Team.
We welcome any feedback on the care you receive from the District Nursing Service. Your comments help us improve and change our service for the benefit of other patients and service users.
You can contact NHS Borders Patient Experience Team
Email: patient.experience@borders.scot.nhs.uk
Telephone: 01896 826719
You can give your feedback and share your story via Care Opinion (an independent organisation) by calling 0800 122 3135 or visiting the website careopinion.org.uk
