Home First Frequently Asked Questions (FAQs)

Hospitals are for acute care. Once you're medically fit, being at home or in a community setting is better for your recovery and wellbeing.

You’ll only be discharged when you're medically fit. If you have concerns, speak to your nurse or discharge coordinator. We’ll ensure support is in place.

Yes. If needed, we’ll arrange care, equipment, or community nursing before you leave hospital.

PDD is the estimated date you’ll leave hospital or complete Home First support. It helps everyone plan ahead and ensures a smoother transition.

Yes. We can provide short-term support at home to keep you safe and independent, reducing the need for hospital care.

We’ll assess your needs and arrange appropriate support. You won’t be discharged without a safe plan in place.

Absolutely. We encourage family and carers to be part of the planning process.

Due to the nature of the service, we cannot offer timed visits. You’ll be given an approximate timeframe (e.g., morning, lunchtime, afternoon, evening).

Home First does not provide the following:

• Overnight visits
• Domestic tasks such as housework and cleaning
• Shopping or prescription collection
• Dog walking
• Large adaptations to the home
• Equipment or support for a relative
• Visits before 8am
• Visits after 8pm