Communication | Right Decisions

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Adult social care

Badges help reduce stress with conversations

Staff find a way with personal care & mealtimes

Knowledge of occupation–B&B

Completing & analysing ABC charts to find the why

Personalised door frames build relationships

Advanced notice helps with personal care

Night time routine brings calm

A photo album helps settle a mother into care home

Finding the why

Understanding the importance of previous routines

Meds communication sheet

Whiteboard with carer rota reduces anxiety

Open questions

Personal assistant and post-diagnosis checklist

Understanding out of character behaviour

Last reviewed: 30/04/2026

Next review date: 07/05/2027

Approved By: Care Inspectorate