Supporting resources
Quality of care review guidance
| Resource | Description |
| EiC framework | A reference document detailing the evidence behind key elements and how they contribute, individually and collectively, to the delivery of high quality, person-centred care. |
| QoC review scope template | A template to help define the commission of a QoC review, identify governance/reporting arrangements, participant's responsibilities and timeline. |
| QoC review data gathering template | A template to support and guide the collation of data relating to the relevant elements of the EiC framework. |
| CAV tool | Guidance that outlines the approach to carrying out a care assurance visit including how to prepare for a visit, undertaking a visit and how each of the elements of the EiC framework can be used to inform conversations and observations during a visit. |
| CAV template | A template to record the key points and reflections during a care assurance visit. This is used to identify and agree, with the local team, the areas to celebrate and priorities for improvement. |
| QoC final report template | A template providing a structure and contents for a summary report. This includes key learning, areas for improvement and celebration. |
| EiC elements mapped to QA framework | A matrix highlighting the relationship between the elements of the EiC framework and the domains within the HIS quality assurance framework. |
| HIS' QA framework | A reference document which provides an overview of the quality assurance system and how this supports safety and promotes improvement. |
| Table of abbreviations | A table of abbreviations used in the toolkit. |
In collaboration with subject matter experts a number of example templates have been created. Theoretical scenarios were used across different settings. All data provided is mock data, with no patient or Board identifiable information used. This provides an example of how the template may be used in practice.
Case studies developed with early adopters of the Quality of care review guidance. These were developed through semi-structured qualitative interviews and demonstrate the breadth of health and social care contexts in which Quality of care review guidance has been utilised.