Quality of care review scope template

Guidance to completing the scope/ commission of a QoC Review

See main QoC guidance for full details.

• Consider the complexity and scope of the review to identify key participants and their responsibilities.
• Consider which of the elements of the EiC Framework are most appropriate to inform the questions being asked within the QoC Review, the best way to gather the required information and how this will be triangulated.
• It is not essential to use all the elements, professional judgement and the scope of the QoC Review will determine which elements to use.
• Be curious - consider the benefits of combining elements from different sections of the EiC Framework to develop a new understanding of the service.
• Consider how well you know your system? Record the understanding of those involved in the review on a Likert scale pre and post review.
• Note that some areas of practice will impact a number of different elements of the EiC framework at the same time.
• Consider the format of the feedback, when it is required and creation/ownership of any action plan, what is appropriate to share with the clinical area.