Education level 3: Apply in practice
Realistic Medicine - National toolkit for professionals
Warning
Consider how your service or clinical area uses patient feedback and apply the principles of person centred care to analysis or improvement.
Care Experience Improvement ModelSource: Healthcare Improvement Scotland
Description: The Care Experience Improvement Model (CEIM) is a simple framework that supports health and social care teams to make improvements that are directly related to feedback in a person-centred way.
Target audience: all those working in health and social care.
Access: free online resource.
Participation toolkitSource: Healthcare Improvement Scotland
Description: tools, guidance and resources useful for planning community engagement.
Target audience: all health and social care staff
Access: free online resource.