Emergency Medical Assessment

Warning

EMA is the Emergency Medical Assessment unit at SJH.

What is EMA

The Emergency Medical Assessment unit aims to deliver rapid assessment of patients presenting with a range of acute medical problems. Most patients are referred from the community via the Flow Centre. A smaller number are referred from clinical areas within the hospital, including outpatient clinics, day wards and the dialysis unit. About half of the patients seen are discharged following assessment. The remaining patients require admission for ongoing investigation and management.

Patients can be referred 24 hours a day, 7 days a week, although attendance is highest during weekday hours. Patients referred between 7pm-9am and at weekends and public holidays are diverted to and assessed in the ED by the EMA or on-call medical team.

EMA has a dedicated team of doctors from 9am to 10pm, Monday-Friday. From 10pm, any patients requiring assessment or review are seen by the H@N team. From 9am-9pm on weekends, patients are seen by the weekend MAU team. EMA is staffed by nurses from 7.30am on Monday morning to 9pm on Friday evening, including nights. There is no weekend or public holiday nursing cover.

Careful management of flow to and from EMA maintains the assessment space key to the department's efficient and safe functioning.

What type of patients does EMA see?

The attached document has a list of the inclusion and exclusion criteria (as of 16th August 2024) for assessment in the Emergency Medical Assessment unit at SJH.

Evening closure of EMA

Patients who arrive in EMA after 7pm on weekdays are diverted to the ED. The EMA medical team monitor the ED Trak screen for referred patients and the ED NIC/EPIC will inform the EMA team of any patients waiting for assessment in the ED. It is the EMA team’s responsibility to request investigations and keep the ED NIC informed of all management plans. Patients requiring admission are transferred to MAU when a bed is available.

Friday closure of EMA

Patients who arrive in EMA after 5pm on Fridays are diverted to the ED. This is to facilitate prompt closure of the department at 9pm. All patients in EMA who require admission are transferred to MAU before closing.

The EMA team monitor the ED Trak screen for referred patients and the ED NIC/EPIC will inform the EMA team of any patients waiting for assessment in the ED. It is the EMA medical team’s responsibility to request investigations and keep the ED NIC informed of all management plans. Patients requiring admission are transferred to MAU when a bed is available.

Using EMA for inpatient stays

To function as an assessment area, EMA requires sufficient assessment space. An assessment area with 2 trolleys is used for ambulant patients who can sit in the waiting room until investigations are completed. Two side room assessment spaces allow us to see patients with known or suspected infections. A 4-bedded room can be used to see patients who are too unwell or not sufficiently mobile to stay in the waiting room.

Decisions to admit patients are made by the medical team after an assessment and communicated to the Site Team during regular pauses. When there are beds available, all patients should be transferred to MAU. When inpatient beds are not available, EMA can accommodate a maximum of 4 bedded patients overnight.

Patients admitted from EMA

Patients requiring admission from EMA for ongoing medical treatment, investigation and observation should be admitted to MAU. If a patient has stayed overnight in EMA and requires admission, direct admission to a downstream medical ward can be considered only if a patient has seen ben seen on a morning consultant ward round and is clinically stable. All such admissions must be discussed with the EMA consultant and a HEPMA completed prior to transfer and should occur before 3pm.

Transfer of patients from ED to EMA

Moving patients from one assessment area to another should be avoided. Patients should not be moved from the ED to EMA outside of EMA operating hours. When there is significant pressure on space in the ED within EMA opening hours, decisions to move patients to EMA should be made in discussion with the ED/EMA NIC, ED EPIC and EMA Consultant. This does not apply to medically expected patients who arrive in the ED. These patients should be moved to EMA for assessment unless there is a clinical need for patients to remain in the ED (eg. needing telemetry or high NEWS).

Moving patients from EMA to the ED

Patients who arrive in EMA and are deemed unsuitable to stay for assessment (eg. due to high NEWS or emergency presentation, like DKA) should be discussed with the EPIC. Patients who need transfer to the ED may be suitable to remain under the EMA medical team's care. Others will need ED input. The EMA Consultant and EPIC should discuss the best pathway for individual patient management.

Editorial Information

Last reviewed: 04/09/2024

Next review date: 04/09/2026

Author(s): Medicine SJH, Andrew Stevenson.

Reviewer name(s): Andrew Stevenson, Deepankar Datta.

References
  1. Andrew Stevenson, SJH EMA pathway, 16 August 2024
  2. Andrew Stevenson, EMA patient flow, 4 September 2024